1. Acceptance of Terms
Welcome to Ibiza Vibes. By accessing or using our services, you confirm that you accept these terms and agree to comply with them. Please read them carefully.
These terms and conditions govern the relation between you and Ibiza Vibes. It does not cover the relation between Ibiza Vibes and its Partners, or between you and the Partners.
2. Definitions
“Ibiza Vibes”, “us”, “we” or “our” is a registered company incorporated under the laws of Spain, and having its registered name as IBIZA SERVICIOS TURÍSTICOS 2024 S.L. (CIF B-19.443.241) with address at c/ MONTE KILIMANJARO, 62 (07849) SANTA EULALIA.
“Partner” means the professional provider of accommodation (e.g. hotel rooms, villas), transportation (e.g. jet planes, car rentals, cruises, airport rides), event management, chauffer services, and other services such as clubs, bars, restaurants, outdoor activities, personal trainers and adventure sports, photographers, private chefs, security guards, etc.
“Concierge services” means the service provided by Ibiza Vibes as an intermediary between you (the Client) and our Partners.
“Partner Service” means a service provided by our Partners.
“Client” or “you” means the person using our services, including the person browsing our web site or contacting us via e-mail or telephone.
3. Services Offered
Ibiza Vibes provides different concierge services, which may include event reservations, travel arrangements, yacht charter, restaurant bookings, and other personal assistance services as requested by the client.
Ibiza Vibes does not provide any of the services announced in the website nor any other that the Client may request for. We act as intermediaries between the Client and our Partners.
4. Booking Process
Reservations must be made in advance to ensure availability.
Clients may submit requests through our website or by contacting our customer service.
All bookings are subject to confirmation based on availability and applicable terms.
5. Payment Terms
Payment is due at the time of booking unless otherwise agreed upon.
Additional fees may apply for special requests or last-minute bookings.
We accept various forms of payment, which will be specified during the booking process.
6. Cancellation Policy
All reservations are non-cancellable unless otherwise agreed upon.
Certain bookings or services may have different cancellation policies, which will be communicated during the booking process.
7. Unforeseen Circumstances
In circumstances outside our control such as force majeure / Acts of God (natural disasters, adverse weather conditions, fire or other destruction of any vessel, craft or vehicle to be used in connection with your trip, riots, war, civil commotion, exercise of legislative, municipal, military or other authority, strikes, industrial act, requisition of equipment, mechanical breakdown, shortage of fuel, insolvency or default of any carrier or service supplier connected with a holiday, fraud perpetrated against us or any other reason beyond our control) Ibiza Vibes will be unable to offer a refund of any kind unless we receive same from our Partners.
8. Jurisdiction
All terms / condition / agreements and performances are governed by the state of Spain Jurisdiction and are subject to the Spanish Courts.
9. Liability
Ibiza Vibes is not liable for any damages or losses occurring as a result of using our services. We do not accept responsibility for the actions or omissions of third-party service providers.
10. Privacy Policy
We are committed to protecting your privacy. Any personal information collected will be used in accordance with our Privacy Policy, which can be found on our website.
11. Amendments
We reserve the right to modify these terms and conditions at any time. Changes will be reflected on this page, and your continued use of our services will constitute acceptance of the updated terms.